“You had me at hello” – From Insurance Carriers to Home Improvement Professionals, we can help you be the brand that every customer falls in love with.
Create a new Case ID by logging into our secure portal and share it with the customer via email or text. We automatically generate a 4-digit verification code associated with the Case ID and share it with the customer along with the Case ID.
Customer can either use your enterprise app (integration needed) or our mobile app or they can avoid downloading an app altogether and simply tap on a link that you can text or email them, to take the photo of the area of interest and / or create a sketch of the room / property, which can be submitted using the Case ID and 4-digit verification code.
The photo / sketch submitted by the customer is available to you in real-time. You can pull up photo (s) of the area of interest and / or sketch of the room / property by going to the “Gallery” section in your portal and take measurements, view surface areas and square footage, analyze sketches, etc.
DigsFact eliminates the need for in-person measurements, directly heightening insurers’ ability to efficiently and cost-effectively assess claims. Virtual/remote inspection will become a necessity in the constantly-evolving industry that we are in, and DigsFact accomplishes this by providing photos and property sketches for insurers in real-time. We are proud to have DigsFact as a Digital Hub Alliance member and look forward to seeing the results that their technology can provide to insurers through integration with CoreLogic platforms.